-Robert & Kristen N.
I can’t imagine having a better experience with a real estate agent. Joel represented us both while we were searching for homes and when we sold the one he helped us find. As our buyer’s agent, I’ll have to admit that I’m a bit of a finicky and picky person as to what I want out of a purchase, and Joel didn’t sweat that one bit. He handled everything we threw at him in stride. He traveled far and wide with us to areas he wasn’t even necessarily familiar with, just to help find us the perfect home we were looking for. Ultimately we found a property that my wife and I were happy with, and we were able to offer what we considered to be a bargain price that was ultimately accepted by the seller. Four years later when we decided to sell the house due to unexpected life changes, we gave Joel a call again due to the great experience we had during the buying process. Let me tell you, Joel certainly had honed his craft over those years because we are just absolutely blown away by the stratospheric levels of professionalism, hard work, and polished ease with which he guided us through the selling process. The same competence and willingness to accommodate was still there, but it became evident that stacked on top were years of striving toward improving the quality of his service. First off, he gave us great advice on staging our home, allowing us to get it as close to that “model home” look as possible while still living in it. Next, he got us the best real estate photographer in the business, bar none. I have quite a few friends who are professional photographers, and I’ve even dabbled a bit myself, so I know quality photography when I see it. That said, this is the best real estate photographer in SoCal, maybe the best guy anywhere, and this is the one Joel brought to take pictures of my house. Finally, the dynamic way in which Joel approached the meat-and-potatoes of the selling process allowed us to get a very precise assessment of the value of our home, our prospects on selling it, and ultimately we were able to accept an offer that we were very happy with (as were the buyers). To conclude my review, as a person with an MBA who has worked in customer service for years, I can say without reservation that the way Joel runs his ship could be used as a case study in textbooks on how to do the job right. I wouldn’t write this review if my appreciation wasn’t genuine, and it’s my hope that others who read this review will have the good fortune of working with Joel Blumenfeld and the experience that he will bring to the table. Don’t even think about it. Hire this guy and let him knock it out of the park for you.